Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin

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Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Have a change log report for "Security", "Report" Access

We are noticing that the reports available to various groups keeps getting "unchecked". Not sure why this is happening. If it is someone in our organization, it would be helpful to know.
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
8 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments

Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
9 months ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
almost 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
about 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration

Have the Auth line be locked down by security group to prevent users from updating unnecessarily

No description provided
over 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration