Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin

Showing 32

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
over 1 year ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
almost 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Have a change log report for "Security", "Report" Access

We are noticing that the reports available to various groups keeps getting "unchecked". Not sure why this is happening. If it is someone in our organization, it would be helpful to know.
12 months ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments

Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
8 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
9 months ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
11 months ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration

Have the Auth line be locked down by security group to prevent users from updating unnecessarily

No description provided
11 months ago in Admin/Billing/Reporting / Admin 0 Future Consideration