This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Creating an addendum note to a completed note that is signed in InsightGo.
Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit
Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
We would like to see a free text alert box available for each patient. This free text alert box could be activated within the patient record for any internal alert for the patient needed. The alert box would pop up every time the patient was selec...
Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
Prompt upon case creation to change "Guarantor" if patient is minor
Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...