Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Creating an addendum note to a completed note that is signed in InsightGo.

Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
about 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
8 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
4 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Payer notes

Is there a way to add a permanent note in the notes section on the left hand side of the payers section? We verify the patients benefits and have to type each one in individually. There is not a box for out of pocket or boxes for amounts met/remai...
4 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Ability to write notes and have attachments open simultaneously.

We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
4 months ago in EMR: Documentation/Front Desk / Attachments / Notes 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Free Text Patient Record Alert

We would like to see a free text alert box available for each patient. This free text alert box could be activated within the patient record for any internal alert for the patient needed. The alert box would pop up every time the patient was selec...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Prompt upon case creation to change "Guarantor" if patient is minor

Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration