This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit
Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
Creating an addendum note to a completed note that is signed in InsightGo.
Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.
Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...