Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

Showing 96

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Can we add middle initial to name search in GO?

When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
almost 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
over 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Creating an addendum note to a completed note that is signed in InsightGo.

Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
about 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Free Text Patient Record Alert

We would like to see a free text alert box available for each patient. This free text alert box could be activated within the patient record for any internal alert for the patient needed. The alert box would pop up every time the patient was selec...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Prompt upon case creation to change "Guarantor" if patient is minor

Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
almost 2 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
9 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration