Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
9 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

ADD "NON REPLY" TO TXT MSG REMINDERS

Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
about 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
about 2 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

medicare and workers comp should automatically be a different color on the schedule

It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
9 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Onset Date auto populate from chart note to Case Details

When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
about 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Automatically close note when signed

As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
over 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
7 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

allow insurance plan end dates to be entered and tracked

This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
about 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration