Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Appointment Notes in regular note section

It was brought to my attention that when notes are put into the schedule in GO (i.e when a patient cancels), they are not showing up in the 'note' section. You can see under appts why the patient canceled each visit (but these do get cut off &...
over 3 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Manual Call option as a reminder

Hello! Could we add a call option for the reminders section within the patients chart?
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

CPT codes for cash pay (guarantor)

Cash rates Wants all of the CPT codes listed, but have a cash rate- i.e. it writes it off. Stops billing after the cash rate, or adjusts off. Lists CPT code Submit for reimburshment from insurance companies and companies like Medishare and AFLAC.
over 3 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Text Alerts for Patients

I would like to ask whether or not the text alerts can be sent earlier than 24hrs prior to appt as well as the day of the appt. Are we able to customize this feature at all? Thank you!
almost 4 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Feature Request: Mobile

We are a mobile therapy practice, constantly using Insight on our phones and tablets. The way the phone numbers appear in Insight you cannot click the number to call. You also cannot click the address to open up your maps app. This would be an inc...
almost 4 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Feedback New Layout Case Information- POC section is being cut off with new layout.

Feedback on the new layout in the case informationThe Plan of care section should have it's own section, similar to ICD-10s. Having it lumped into the 3rd column with the referral source sections makes it so you can't see all of the POCs at once -...
about 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration