This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Authorization Tracking Version 2 - Updated Reports
For the Updated Reports/ Authorization Tracking V2, it would be helpful to have a real time ACTUAL remaining Auth # column which does NOT include future scheduled appointments. In example, if in auth is in a case for 4 visits with date range 01/01...
Would LOVE the current auth remaining visit count on the appointment research reports v5. How many AUTH visits remaining as of that days schedule. (do not consider future appointments against auth count) just current of that DATE of SERVICE
Add Remark Codes section to Denials by Denial Date Report
Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
Analytics Report time stamp with am/pm or military time
When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
Report on Caregiver/Treating Provider Unsigned Visits Alone
Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
Correct Expected Reimbursement Rates within Reporting
The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
On "Add/Edit Staff page, include the "Other ID #" field on the Appointments Research Report.
By having the "Other ID #" field appear as part of the Appointments Research Report, we would be able to differentiate what visits were completed by our Employee Staff vs our 1099/Contractor staff for a chosen time period. We would use this to bui...