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Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Auth Tracking

Showing 12 of 405

Show Authorized Visit Numbers

Show Authorized Visit Numbers/ count as it shows in Classic EMR
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 3 Future Consideration

Authorization check box or Flag at arrival

Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
about 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
about 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
about 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration