This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
Report or Change log that will show every change to the schedule for a time frame
Member is requesting a type of audit log or report that will show any changes made to the schedule such as deleting an appointment and rescheduling an appointment.