Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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AUTHORIZATIONS TO EXPIRE

I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
7 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
11 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
2 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

When staff member deactivated, clear all future availability

No description provided
6 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
9 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

Apply to all Cases Option for Updating Payer Information

When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
4 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
over 1 year ago in Admin/Billing/Reporting / Claims 1 Future Consideration

Add "Credit Card" as a Method Type when Posting Insurance Payments

Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
over 1 year ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Sort Appt History Chronologically by year on Change Log Tab

When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration