This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Ability to Block Time in a slot that had a patient cancel
Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
a way to trigger a prompt/link when a therapist faxes an initial evaluation that quickly allows them to click over to patient's case and add the POC and Progress note at the same time as sending the evaluation
It is standard to manually add a POC to the patient's case when completing a patient's initial evaluation. It would also be standard to add a progress report to the patient's case after a therapist completes and sends a progress note to the doctor...
remove trailing spaces in all the search text bars
Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
Schedule warning when authorization has expired or patient used up all the visits
Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
Correct Expected Reimbursement Rates within Reporting
The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.