Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
11 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
6 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 1 year ago in Admin/Billing/Reporting / Statements 1 Future Consideration

Date and time stamps added for all account, claim or task notes created

No description provided
about 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration

Adding a signature image in letters

Requesting for Signature image in GO
almost 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
3 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Case notes pop-up by hovering in schedule

Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Posting Efficiencies when posting large Remits

When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could: 1. ...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration