Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Add/Remove chart template similar to how you can add/remove categories by checking/unchecking

if you add template by mistake need to cancel, reschedule and re arrive visit. Would be nice to have it similar to the areas and categories where you can just check or unck and they are added/removed. Would be smoother and quicker.
almost 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

adding logo to schedules

Can we add our logo to our printed schedules? We went to edit print layout and did not see schedules as one of the options.
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Can we add middle initial to name search in GO?

When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
almost 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
over 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities

Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration