Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
6 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Adding a signature image in letters

Requesting for Signature image in GO
almost 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Case notes pop-up by hovering in schedule

Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Apply button is greyed out

After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
3 months ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

List Preferred Name instead of Given Name when printing Future Patient Appointment Schedule

List Preferred Name instead of Legal First Name
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 1 Future Consideration

would like to be able to back date a goal

Goals: When you want to simply complete a goal, we have to change the date to current or future date to complete/meet it. There is not a way to back date the goal before completing it. It would be nice to be able to mark complete without necessari...
about 2 years ago in EMR: Documentation/Front Desk / Goals 0 In Progress

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Add/Remove chart template similar to how you can add/remove categories by checking/unchecking

if you add template by mistake need to cancel, reschedule and re arrive visit. Would be nice to have it similar to the areas and categories where you can just check or unck and they are added/removed. Would be smoother and quicker.
almost 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration