Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
about 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Option to label letters in GO

We would like there to be an option to Label the letter (script, unexpected Discharge, CORF meeting, etc). When I had a user save as pdf all it does is show in attachments as printed letters. We won't ever be able to find anything.
about 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
about 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

adding logo to schedules

Can we add our logo to our printed schedules? We went to edit print layout and did not see schedules as one of the options.
almost 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Delete all recurring appointments

When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Check in

Make it so when patients check in and have multiple appointments with difference disciplines that they are checked into all of their appointments with 1 click.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration