This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
a way to trigger a prompt/link when a therapist faxes an initial evaluation that quickly allows them to click over to patient's case and add the POC and Progress note at the same time as sending the evaluation
It is standard to manually add a POC to the patient's case when completing a patient's initial evaluation. It would also be standard to add a progress report to the patient's case after a therapist completes and sends a progress note to the doctor...
Schedule warning when authorization has expired or patient used up all the visits
Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
Goals: When you want to simply complete a goal, we have to change the date to current or future date to complete/meet it. There is not a way to back date the goal before completing it. It would be nice to be able to mark complete without necessari...
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities
Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
Would like to be able to fax from the attachment section
We provide multiple services for patients needing durable medical equipment which requires a lot of paperwork sent back and for to vendors, doctors and back to us. We are unable to fax additional documents from InsightGo and need to be able to do ...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...