Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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adding next appointment to side bar

It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
about 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Add "Credit Card" as a Method Type when Posting Insurance Payments

Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
almost 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
about 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

allow insurance plan end dates to be entered and tracked

This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Health Care Proxy / Power of Attorney

We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration