Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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AUTH COUNT on APPOINTMENT RESEARCH REPORT

Would LOVE the current auth remaining visit count on the appointment research reports v5. How many AUTH visits remaining as of that days schedule. (do not consider future appointments against auth count) just current of that DATE of SERVICE
almost 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
about 3 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
about 2 years ago in Admin/Billing/Reporting / Claims 1 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
over 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Health Care Proxy / Power of Attorney

We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration