This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
allow insurance plan end dates to be entered and tracked
This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
Add "Credit Card" as a Method Type when Posting Insurance Payments
Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
We should be able to search messages and we should be able to organize them in folders just like emails. Now you have to go page by page to find a message and this is very time consuming as if you click in a message and it isn't the one you want, ...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...