This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
Auth tracking to be able to handle auths by specific CPT codes
Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
Add "Credit Card" as a Method Type when Posting Insurance Payments
Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
Would LOVE the current auth remaining visit count on the appointment research reports v5. How many AUTH visits remaining as of that days schedule. (do not consider future appointments against auth count) just current of that DATE of SERVICE
It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
Authorization Tracking Version 2 - Updated Reports
For the Updated Reports/ Authorization Tracking V2, it would be helpful to have a real time ACTUAL remaining Auth # column which does NOT include future scheduled appointments. In example, if in auth is in a case for 4 visits with date range 01/01...