Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

Admin/Billing/Reporting

Showing 128

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
10 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Add Remark Codes section to Denials by Denial Date Report

Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
over 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
11 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Deposit Description field on deposit screen to lock after period close

Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
11 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

PO Modifiers for Medicare

We are requesting a feature to be added that gives us the ability to expand the Payer option for modifier application by servicing address. Medicare is asking us to apply PO/PN modifiers for offsite locations and we are currently having to do this...
12 months ago in Admin/Billing/Reporting / Modifiers 1 Future Consideration

Can the payment correction error check be added to the deposit screen

No description provided
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration