This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
We are requesting a feature to be added that gives us the ability to expand the Payer option for modifier application by servicing address. Medicare is asking us to apply PO/PN modifiers for offsite locations and we are currently having to do this...
Add Remark Codes section to Denials by Denial Date Report
Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
Deposit Description field on deposit screen to lock after period close
Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.