Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
almost 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

see money billed/collected broken down by referral source

want to be able to see what monies were billed/collected from a specific referral source in a specific amount of time.
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

better breakdown in referral reporting to see payor mix sent by provider in a timeframe.

when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Add Remark Codes section to Denials by Denial Date Report

Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
almost 3 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
almost 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Deposit Description field on deposit screen to lock after period close

Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
about 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
about 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

PO Modifiers for Medicare

We are requesting a feature to be added that gives us the ability to expand the Payer option for modifier application by servicing address. Medicare is asking us to apply PO/PN modifiers for offsite locations and we are currently having to do this...
about 1 year ago in Admin/Billing/Reporting / Modifiers 1 Future Consideration

Clinic Assigned after Posting a payment

Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
over 3 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration