Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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allow insurance plan end dates to be entered and tracked

This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
about 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.

It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
2 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
almost 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Colored Distinguishers

Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
almost 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
almost 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

adding next appointment to side bar

It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
10 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration