Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

EMR: Documentation/Front Desk

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Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
about 1 year ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
about 3 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
over 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Health Care Proxy / Power of Attorney

We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration