Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Breakdown of Insurance Mix per Therapist Report

Is there a report in Clinicient that I’m not finding that would query this out by month or year?
almost 4 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Text Alerts for Patients

I would like to ask whether or not the text alerts can be sent earlier than 24hrs prior to appt as well as the day of the appt. Are we able to customize this feature at all? Thank you!
almost 4 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Release copays

specifially I want provide the ability to release copays in billing but only that function Insight Billing property: Would like to separate out If not is there a way to have reserved credits automatically released? and It would be for security gro...
almost 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Feature Request: Mobile

We are a mobile therapy practice, constantly using Insight on our phones and tablets. The way the phone numbers appear in Insight you cannot click the number to call. You also cannot click the address to open up your maps app. This would be an inc...
almost 4 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Fax Cover sheets

Is there a way to scan in a specific cover sheet for payers? Has a specific bar code on it
almost 4 years ago in EMR: Documentation/Front Desk 0 Future Consideration

Automated Application of Interest to Aged Patient Balances

Mountain Land would like to charge monthly interest on their patient accounts with aged balances, without having to manually apply to 1500+ accounts monthly. Ideally the settings could be set at either the clinic level, or at the company level, wh...
almost 4 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Insight Go Documenting - Measurements/Tests

When documenting on a measurement/test in InsightGO, the therapist is using the measurement/test area to write a note. In InsightGO only the first 7 characters are visible for measures. In Insight Classic, the entire note is visible as a "Result".
about 4 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Attachments section

It is difficult to read documents in the attachments section. If it could default documents to be larger or provide a larger window for veiwing this would assist chart review and ease of beginning a patient encounter.
about 1 year ago in EMR: Documentation/Front Desk / Attachments 0 Future Consideration

Add name of patient's insurance on sign-off page

Add the name of the patient's insurance somewhere on the sign-off page every time I am signing a note so that I can quickly reference which insurance needs different billing cpt codes to be efficient with billing value
almost 2 years ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Feedback New Layout Case Information- POC section is being cut off with new layout.

Feedback on the new layout in the case informationThe Plan of care section should have it's own section, similar to ICD-10s. Having it lumped into the 3rd column with the referral source sections makes it so you can't see all of the POCs at once -...
about 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration