Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Copay Collections enhancement

Copay collection process. If someone pays in advance how to tweak reports to show that credit still working as a completed copay collection. How does copay collections work with patients that have multiple disciplines in a day. If someone comes in...
over 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Sort waitlist by start date rather than entry date

Start date - The ordering of people is based on the order in which they were entered. Could these always default to start date (earlier to later). So when I look at this week's list they are intermingled with other weeks because they are listed in...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Unavailable Recurring Appts Identified/Configurable in InsightEMR

Unavailable type recurring appointments have limited functionality with editing/updating and are currently not identifiable as recurring appointments. Client would like to see recurring appointments identified differently than non-recurring unavai...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Additional Control over Task Number Due Settings

In Insight Go, we select our clinic, which says we have 2 tasks, but the envelope on the top right shows there are 68 tasks. Can this be updated to show only our clinic's tasks? Thank you
over 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Client would like to tab through letters.

The client would like to tab through the letters instead of using their mouse to navigate through the fields? We have a letter titled "Insurance Benefit Information - FO" and was wondering if there is any way to make the fields to be completed tab...
over 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Add reason field for deleting appointments

We would like to track the reason appointments are being deleted. Is it possible to add a reason field that need to be filled in prior to deleting an appointment.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Print multiple therapists' schedules from InsightGO

Would love to be able to print from InsightGo multiple therapists (4-5) using calendar view and have it condensed so it fits to a page and only shows scheduled appts for the day. Currently it shows canceled appts when printing and will print on ma...
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

InsightGO: Add Upcoming Physician Appointment field to patient record in InsightGO

Can we add a field in the patient’s chart similar to the Surgery Date Field, for an Upcoming Physician’s Appointment?
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Adding a task role category

Can we get an "insurance" tab under the Task Roles to be able to assign multiple people to tasks for insurance related items?
almost 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

The ability to edit payment method not be restricted to three months.

I am trying to fix payments that were posted prior to [date] but not sure how to see the older ones. Unable to correct in the Correct payment screen either. Please advise
almost 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration