Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Employer place in IGO to populate in Employer section in Client Editor of EMR and Billing so reports will reflect Work Comp with Employer

NO place in IGO to add a Employer so running reports for work comp does not list employer
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Clinic Assigned after Posting a payment

Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
about 4 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Exporting AR reports to Excel

I am trying to export AR reports and manipulate in excel, but have issues because of the grouping, merging and formatting that is on the reports. When I export to excel, you have to be careful then not to accidentally click on the name or it tries...
about 4 years ago in Admin/Billing/Reporting / Reporting 1 Future Consideration

Patient ID Numbers

Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Update waitlist range to be one day

I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Show if patient is on the waitlist within their profile

Is there somewhere else to show if a patient is on the waitlist already for a day? Like if I am scheduling a patient, the only way I would know is if I look up for a specific day but if within their profile or something, it pops up on the side tha...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Search waitlist by patient

When searching within the waitlist per day, can we search by patient too to see which days they are on the waitlist for?
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Display patient ID when searching for patient on waitlist

When searching for a patient if it can include the pt's ID # (it already has the pt's DOB & phone #)
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Enhancements to Clinical Issue List

We would like the following columns to be added to the Clinical Issue List to improve overall utilization of the list, provide additional identifiers, and make it easier for Authorization to accurately use this report. Fields are below! 1) Patient...
about 4 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

inactivate appointment statuses that are no long used

would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
about 4 years ago in Admin/Billing/Reporting 0 Future Consideration