This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
Almost every web-based software platform has a status page that let's us know when there's an outage. The current system of there being random tickets with little to no information, and riddled with grammatical and spelling errors aren't very help...
We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
Printing therapist schedule from IGO should not include failed appointments
Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...
Is there a way to change the color of the cases in the Case Information tab of Client Editor? Some patients have both PT and OT cases and our Therapist has accidentally charted on the PT case instead of the OT case.
Can the POC tracker dates be added when clicking on the physician stethoscope icon in InsightGO? Would improve speed when documenting initial evals if POC dates could be added to icon in chart, rather than exiting chart to update in case.
We are struggling with our Medicare and Medicaid POC's that we need to send to primary Dr vs referring Dr and then the recert POC's as well as only the referring shows up on the eval and in the signature box, is there a way to show primary and ref...