Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...
about 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Improved communication between initial evaluation and POC Tracker

Recommended for improved compliance to have the duration in the initial evaluation automatically populate in the POC Tracker. If these dates due not match there is a potential risk for the dates of services not being covered under that specific POC.
about 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Make anatomy selection "sticky"

When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
about 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
about 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Credit Cards to be an option when giving refunds currently it is a choice when taking a payment but not refunding type.

why we don't allow our refund system to have CREDIT CARDS as an option? So where they have the list on corrections and doing a refund credit cards are not an option?
about 3 years ago in Insight as a Platform / Payments 0 Future Consideration

Copy evaluation from old case to new case

Be able to copy forward an evaluation from an old case into a new case. will save time on subjective PMH, social history.
about 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

View other appointments for patient on "schedule" tab

I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
about 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Add supervising therapist info to the side bar when a patient is selected on the schedule.

Ease of seeing the main therapist for the case on when scheduling patients.
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration