Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Ability to customize length of appointment blocks

I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
over 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Eliminate highlight in text boxes

Currently when clicking into a text box all of the text gets highlighted which makes it very easy to delete all current text in that box, which at times makes us re-do our work. It would be helpful if when clicking into a text box (ie: subjective,...
11 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Ability to edit Receipt Templates

Edit Receipt Templates
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

see money billed/collected broken down by referral source

want to be able to see what monies were billed/collected from a specific referral source in a specific amount of time.
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

better breakdown in referral reporting to see payor mix sent by provider in a timeframe.

when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration