This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Is there a way to get the 2ndry insurance to show with the primary ins under the shield in the quickview area, as we have different rules to follow with POC's etc and do not catch these. Thank you . As in Insight Go we can not see the 2ndry unless...
Add Remark Codes section to Denials by Denial Date Report
Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
Currently when I go to select a supervisor to cosign my note the box which says "check to send to supervisor" remains unchecked. This has caused problems in the past because if I click on my supervisor's name I have forgotten to click the box to r...
We treat a lot of wounds and right now we take pictures and really never add them to the chart. Pictures are very important for documenting the progression of a wound and if we could easily upload that INTO the chart note, that would be WAY COOL. ...
Our team has provided feedback related to use of space and template layout in Insight Classic vs Go and some key examples to where the layout in GO increases time/clicks and decreases ease of entry and visibility to the data present. The paragraph...
A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
Auth Tracking - to allow multiple lines of auth for specific dx or body part.
Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
Improved communication between initial evaluation and POC Tracker
Recommended for improved compliance to have the duration in the initial evaluation automatically populate in the POC Tracker. If these dates due not match there is a potential risk for the dates of services not being covered under that specific POC.