This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
Printing therapist schedule from IGO should not include failed appointments
Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...
Is there a way to change the color of the cases in the Case Information tab of Client Editor? Some patients have both PT and OT cases and our Therapist has accidentally charted on the PT case instead of the OT case.
We are struggling with our Medicare and Medicaid POC's that we need to send to primary Dr vs referring Dr and then the recert POC's as well as only the referring shows up on the eval and in the signature box, is there a way to show primary and ref...
Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
Adding subscriber information without requiring subscriber address
Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
It would be helpful to be able to change the cosigner without the note having to be unsigned and re-routed to the correct signer. This feature exists in Classic and would be great to have in Go.