This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time
When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...
Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
Auth Tracking - to allow multiple lines of auth for specific dx or body part.
Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
Credit Cards to be an option when giving refunds currently it is a choice when taking a payment but not refunding type.
why we don't allow our refund system to have CREDIT CARDS as an option? So where they have the list on corrections and doing a refund credit cards are not an option?
We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...