Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight

[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
about 1 year ago in Insight as a Platform / Online Scheduling 0 Future Consideration

Improved communication between initial evaluation and POC Tracker

Recommended for improved compliance to have the duration in the initial evaluation automatically populate in the POC Tracker. If these dates due not match there is a potential risk for the dates of services not being covered under that specific POC.
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Make anatomy selection "sticky"

When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
over 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Copy evaluation from old case to new case

Be able to copy forward an evaluation from an old case into a new case. will save time on subjective PMH, social history.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Ability to document both left/right when documenting goals

Request to have availability when documenting goals to enter notes to the "current" and "desired" and be able to add different body parts (right/left)
over 3 years ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
about 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

View other appointments for patient on "schedule" tab

I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration