This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Assign to staff automatically when replying to task
I am writing to report an Issue with the Task Feature between Insight Go and Classic and, specifically, that Tasks that are Replied Too from Insight Go are not being delivered to the “inbox” of the sender. For example, we use the Task Feature for ...
Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
InsightGO- New Case- Populate insurance from the last created case
Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...