Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

InsightGO- New Case- Populate insurance from the last created case

Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

When discharging last patient case in GO, option to discharge patient in Keet

It would be really awesome if InSightGO and KEET would communicate during the discharge process. Is it possible to discharge the patient from KEET automatically, when we discharge them from InSightGO? This would save me about 5 minutes of work eve...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Goal progress required

When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
9 months ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Make Template and Topic editors accessible in InsightGO

I understand it's a big project, but I just wanted to put in a request for this because I am waiting in agony to be able to use a functional Topic Editor and Template Editor in InsightGO. As they stand now, in the classic EMR, literally EVERY TIME...
over 2 years ago in EMR: Documentation/Front Desk / Topic Editor 0 Future Consideration

Patient AR Aging Report By Primary Payer Category

It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Add Payment Type- Other and two options for this- Venmo and Paypal

Is there an option to edit or add payment types? We now also use Venmo and have an online payment vendor different from our in person. Or how would you recommend sorting through credit cards from different vendors Adding a 6th- Other Card- Have it...
about 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight

[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
10 months ago in Insight as a Platform / Online Scheduling 0 Future Consideration

InsightGO- Print 1 week of a therapist's schedule

it would be very beneficial to print the whole week therapists schedule off of insight go, as now you can only print the day and have to go into classic to print your weekly schedule. thank you.
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
10 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration