Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Assign to staff automatically when replying to task

I am writing to report an Issue with the Task Feature between Insight Go and Classic and, specifically, that Tasks that are Replied Too from Insight Go are not being delivered to the “inbox” of the sender. For example, we use the Task Feature for ...
about 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Color coding for hand therapists

Color-code measurement results for hand therapists.
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Change case after arrival

Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Can clinicians be “required” to use a chart template?

Request to disable to ability to freely add documentation items or Areas outside of a chart template.
about 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Start/Stop times for services

Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
over 3 years ago in EMR: Documentation/Front Desk / Documentation 1 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

The ability to apply all patients payments to outstanding dates of service with one button in Cash Collections

Would just like to apply all with one button, but if not, those that have 1 date of service, have one button and they get applied
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration