Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
over 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
almost 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
almost 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Add Photos in documentation

We want to be able to add photos / images / pictures to the body of our documentation. (We do endoscopy and need to be able to attach photographs to reports, but I'm sure there are other applications where this could be useful as well!)
almost 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Add POC tracking to sign off screen in Insight GO

Add the option to address/add/modify the POC and PN tracking in the sign off screen in InsightGo to allow therapist a direct reminder to update POC for medicare tracking during the daily note signing
almost 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Sign Off 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
almost 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Chat feature updates

1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
over 2 years ago in EMR: Documentation/Front Desk / Chat 0 Future Consideration

Insight Go Waitlist Defaults to the Primary Clinic

When adding a pt to waitlist can it default to the primary clinic
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
about 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration