Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Tasks Assigned in IGO to a Specific User are NOT Showing Up in that users My Tasks in Classic

Jane Smith is the Front Office Manager in our Clinic A and uses InsightEMR. John Brown is the director and uses InsightGO. When he assigns a task to Jane (not using the Role, but assigns directly to her), the task does not go to Jane's "My Tasks" ...
8 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Sort Tasks by Clinic

Billing task role automatically is assigned "payer mix changes" tasks - there are way too many reasons why these tasks are being created. Can they narrow it down to help us prioritize? There are thousands and the logic is too sensitive
8 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Type-ahead staff name for tasks

Would be more time efficient to be able to type in the beginning of the name and have the list scroll right to that area (you can only type the first letter and the letter is way at the bottom of the list making it hard to scroll) Also feel like t...
8 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Assign to staff automatically when replying to task

I am writing to report an Issue with the Task Feature between Insight Go and Classic and, specifically, that Tasks that are Replied Too from Insight Go are not being delivered to the “inbox” of the sender. For example, we use the Task Feature for ...
8 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Color coding for hand therapists

Color-code measurement results for hand therapists.
8 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Change case after arrival

Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
8 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Can clinicians be “required” to use a chart template?

Request to disable to ability to freely add documentation items or Areas outside of a chart template.
8 months ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Ability to edit the summary section chart note at sign off

Is there a way that we can add in a field when e-faxing notes to clinicians that we can edit the last page that the physicians/clinicians have to sign. The page is sent blank and we have no to modify the fields without printing off the note and fa...
about 2 years ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Notes that's entered on the patient's appointment to carry over to the notes in IGO

We see all the notes from scheduling in regard to why patient cancelled appointment in the Billing Note Section and would not like those to come over . under the account F7 note section .ex. No Show, called to leave message - getting gel injection...
about 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
8 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration