Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to scan directly into attachments

From my experience when you add an attachment it has to be from a file saved on your computer. This adds and extra step in the process and decreases efficiency. The old clinicient system allowed us to add an attachment right straight from the scan...
about 1 year ago in EMR: Documentation/Front Desk / Attachments 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
over 1 year ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Precautions Alert at Signoff

It would be ideal to take the precautions off the alert at signoff. This information is not necessary at signoff. It is enough to have the precautions pop up when you open the note.
10 months ago in EMR: Documentation/Front Desk / Sign Off 0 In Progress

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
almost 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Renaming file when saving from letters

Currently when we save from letters as an attachment, it saves all the letters with the file name "PT Printer Letter," I'd like to be able to rename the file with a more accurate and appropriate file name. This is not currently possible in Insight...
6 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration