This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
Copay Collection Report (leave off appointments in a failed status)
Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap
It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.
It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
Have a change log report for "Security", "Report" Access
We are noticing that the reports available to various groups keeps getting "unchecked". Not sure why this is happening. If it is someone in our organization, it would be helpful to know.