This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Would be more time efficient to be able to type in the beginning of the name and have the list scroll right to that area (you can only type the first letter and the letter is way at the bottom of the list making it hard to scroll) Also feel like t...
Assign to staff automatically when replying to task
I am writing to report an Issue with the Task Feature between Insight Go and Classic and, specifically, that Tasks that are Replied Too from Insight Go are not being delivered to the “inbox” of the sender. For example, we use the Task Feature for ...
Is there a better way to change the case after the patient has been marked as arrived? We have several patients with 2 different cases and if they are incorrectly arrived under the wrong case, it makes it very difficult for the therapist to correc...
Creating an addendum note to a completed note that is signed in InsightGo.
Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient