Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
6 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Analytics Report time stamp with am/pm or military time

When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Discharge automatically triggers letter to doctor

When discharging a client, if not a formal Discharge eval, we have to go into Classic to use template for Quick Dc to send to doctor. Either way, can a discharge in Insight Go automatically trigger a letter to the doctor?
over 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Create a report that tracks Hard Caps (visits) across cases and disciplines.

I'm sure many clients would benefit from this! There is a report for authorized visits, but not for Hard Caps. If a patient has a hard cap on visits, but doesn't need an Auth, we put the visits in the auth field so we can keep track that way. Howe...
over 1 year ago in EMR: Documentation/Front Desk / Case Management Report 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Create individual chart template that can lay on top of clinic-wide template

They want to create their own individual chart template that they can lay on top of an existing “clinic-wide” template.
about 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration