Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Existing Functionality

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Discharge automatically triggers letter to doctor

When discharging a client, if not a formal Discharge eval, we have to go into Classic to use template for Quick Dc to send to doctor. Either way, can a discharge in Insight Go automatically trigger a letter to the doctor?
over 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Create a report that tracks Hard Caps (visits) across cases and disciplines.

I'm sure many clients would benefit from this! There is a report for authorized visits, but not for Hard Caps. If a patient has a hard cap on visits, but doesn't need an Auth, we put the visits in the auth field so we can keep track that way. Howe...
over 1 year ago in EMR: Documentation/Front Desk / Case Management Report 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
over 2 years ago in Admin/Billing/Reporting / Admin 1 Future Consideration