Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Include patient's phone number on the waitlist

It would save the front desk time if the waitlist included the patient's phone number so that I didn't have to click off that page to go call the patient. Then I could call all the patient's quickly in succession.
12 months ago in EMR: Documentation/Front Desk / Waitlist 0 In Progress

Patient AR report

We need an AR report that shows current, true patient AR - meaning Only balances that in in patient status. The issue with the current report is that it includes insurance credits that offset the patient AR. The most accurate report we have found ...
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Existing Functionality

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Discharge automatically triggers letter to doctor

When discharging a client, if not a formal Discharge eval, we have to go into Classic to use template for Quick Dc to send to doctor. Either way, can a discharge in Insight Go automatically trigger a letter to the doctor?
over 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration