Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
almost 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
almost 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Renaming file when saving from letters

Currently when we save from letters as an attachment, it saves all the letters with the file name "PT Printer Letter," I'd like to be able to rename the file with a more accurate and appropriate file name. This is not currently possible in Insight...
6 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Signature option in Letters in Go

You can add a signature when working in letters in Classic but not in Go. I'd like to request the same option when working with letters in Go. It would be very helpful to be able to insert a signature at the end of a letter and fax it to a provide...
6 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
6 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Existing Functionality

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
7 months ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
almost 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Anything printed from Insight Go or CLassic EMR is saved to attachments.

When we use Print Appeals package or Chart notes in Classic, and fax it to someone for medical records request, this does not save in attachments in client record. The only way to show we completed this is to then add a note or print out hundreds ...
about 1 year ago in EMR: Documentation/Front Desk / Attachments / Printed Materials 0 Future Consideration