Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
about 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Eyeball in each section

Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Request for chart template to save collapsed when working between records

If treating multiple patients at once, is there a way to save your screen to where you left off as you toggle back and forth? (example: everything collapsed except the procedure section)
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
8 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.

It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
9 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Precautions Alert at Signoff

It would be ideal to take the precautions off the alert at signoff. This information is not necessary at signoff. It is enough to have the precautions pop up when you open the note.
over 1 year ago in EMR: Documentation/Front Desk / Sign Off 0 In Progress

Chat feature updates

1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
about 3 years ago in EMR: Documentation/Front Desk / Chat 0 Future Consideration